RECEPTIONIST
Company: Universal Health Services, Inc.
Location: Fresno
Posted on: May 19, 2023
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Job Description:
Responsibilities
River Vista Behavioral Health sits along the bluffs overlooking the
San Joaquin River, this brand new, 128-bed facility, will provide
high-quality and advanced behavioral health services to residents
and visitors in the Central Valley. The new hospital will employ
more than 250 people, including clinicians, nurses, mental health
technicians, support staff and administration. We are currently
seeking a compassionate and hardworking RECEPTIONIST The
Receptionist is responsible for greeting and assisting all
visitors, answering the switchboard, documenting incoming
deliveries, processing incoming and outgoing mail and providing
clerical support as requested. In addition, the Receptionist
prepares weekday deposits, prepares monthly statements for mailing,
assists with various clerical duties and projects as assigned, and
may assist with completing appropriate paperwork for new admissions
during after-hours shifts if assigned as well as maintain the
Receptionist schedule and serve as back up as needed.
QUALIFICATIONS Education: High school graduate or equivalent
required. Experience: Two (2) years' experience on a multi-line
telephone switchboard, preferably in a heath care environment and
any combination of education, training, or experience in a hospital
environment. Additional Requirements: May be required to work
occasional overtime and flexible hours. PRIMARY RESPONSIBILITIES
Follow the facility guest relations program when greeting and
assisting all visitors, ensuring all visitors sign the visitor log
and obtain a visitor pass. Answer and disseminate all incoming
calls on the switchboard in a professional and courteous manner
within three rings. Utilize the paging system to announce callers
as required. If assigned, provide clerical support to admissions
Collate admission folder as required. Keypunch revised patient data
as required. Ensure an adequate supply of pre-stuffed admission
folders and distribute properlyAssist with misc. patient account
folders on a daily basisProcess all outgoing and incoming mailIf
assigned, provide assistant to patients and employees, such as
change, checking valuables, providing meal tickets and providing
postage as assigned.Adhere to facility, department, corporate,
personnel and standard policies and procedures.Attend all mandatory
facility inservices and staff development activities as scheduled.
Adhere to facility standards concerning conduct, dress, attendance
and punctualityMaintain confidentiality of facility employees and
patient inSupport facility-wide quality/performance improvement
goals and objectivesInput authorization letters in patient
files.Reconcile monthly Petty Cash for Business Office
Director.Coordinate outside meetings with room assignments.
Qualifications
KNOWLEDGE, SKILLS, AND ABILITYTHIS SECTION DESCRIBES WHAT
KNOWLEDGE, SKILLS AND ABILITY AN EMPLOYEE IN THIS POSITION SHOULD
CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE,
SKILLS AND ABILITY REQUIRED FOR THIS POSITION. Knowledge of PBX
switchboard operations and paging systems. Knowledge of all code
procedures. Knowledge of computers and business software. Knowledge
of basic business office clerical functions. Skill in organizing
and prioritizing workloads to meet deadlines. Skill in telephone
etiquette and paging procedures. Effective oral and written
communication skills. Ability to communicate effectively with
patients and co-workers. Ability to adhere to safety policies and
procedures. Ability to use good judgement and to maintain
confidentiality of information. Ability to work as a team player.
Ability to demonstrate tact, resourcefulness, patience and
dedication. Ability to accept direction and adhere to policies and
procedures. Ability to recognize the importance of adapting to the
various patient age groups (adolescent, adult and geriatric).
Ability to work in a fast-paced environment. Ability to meet
corporate deadlines. Ability to react calmly and effectively in
emergency situations. PHYSICAL, MENTAL, AND SPECIAL DEMANDSTHIS
SECTION DESCRIBES HOW AN EMPLOYEE IN THIS POSITION CURRENTLY
PERFORMS THE FUNCTIONS OF THIS POSITION. MODIFICATIONS TO THE
MANNER IN WHICH THIS JOB MAY BE PERFORMED WILL BE REVIEWED ON A
CASE BY CASE BASIS. Ability to work a 40 hour week.Ability to sit
for long periods, up to 8 hours. Ability to use both hands in fine
manipulation of small tools (copier, computer, telephone,
typewriter, calculator, safe, facsimile machine). Ability to push
and pull up to 10 lbs. (file cabinet drawers, computer paper
boxes). Ability to see well enough to read handwritten and
typewritten material. Ability to lift and carry up to 25 pounds to
move transfer file boxes, data processing paper, newly admitted
patient's belongings, as required. Ability to frequently reach,
turn and twist above and below the waist daily to retrieve files
from top shelves to get office supplies from upper shelves in
supply closet. Ability to hear and speak well enough to answer and
communicate on the facility switchboard. Ability to handle a
variety of repetitive tasks. Additional Requirements: A strong
knowledge of The Joint Commission, HCFA, OSHA regulations, and
patient rights standards and all other applicable federal and state
laws and regulations governing mental health care facilities.One of
the nation's largest and most respected hospital companies,
Universal Health Services, Inc. (UHS) has built an impressive
record of achievement and performance. Steadily growing from a
startup to an esteemed Fortune 500 corporation, UHS today has
annual revenue nearing $10 billion. UHS is recognized as one of the
World's Most Admired Companies by Fortune; ranked #276 on the
Fortune 500, and listed #275 in Forbes inaugural ranking of
America's Top 500 Public Companies. EEO Statement:All UHS
subsidiaries are committed to providing an environment of mutual
respect where equal employment opportunities are available to all
applicants and teammates. UHS subsidiaries are equal opportunity
employers and as such, openly support and fully commit to
recruitment, selection, placement, promotion and compensation of
individuals without regard to race, color, religion, age, sex
(including pregnancy, gender identity, and sexual orientation),
genetic information, national origin, disability status, protected
veteran status or any other characteristic protected by federal,
state or local laws. We believe that diversity and inclusion among
our teammates is critical to our success. Notice:At UHS and all our
subsidiaries, our Human Resources departments and recruiters are
here to help prospective candidates by matching skillset and
experience with the best possible career path at UHS and our
subsidiaries. We take pride in creating a highly efficient and best
in class candidate experience. During the recruitment process, no
recruiter or employee will request financial or personal
information (Social Security Number, credit card or bank
information, etc.) from you via email. The recruiters will not
email you from a public webmail client like Hotmail, Gmail, Yahoo
Mail, etc. If you are suspicious of a job posting or job-related
email mentioning UHS or its subsidiaries, let us know by contacting
us at: https://uhs.alertline.com or 1-800-852-3449.
Keywords: Universal Health Services, Inc., Fresno , RECEPTIONIST, Administration, Clerical , Fresno, California
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