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Medical Office Assistant 3, Spine Center

Company: Community Regional Medical Center (Fresno, Calif.)
Location: Fresno
Posted on: November 19, 2021

Job Description:

As a Medical Office Assistant, you are one of the first faces that our patient's see when they walk in the door. Because of this, your interactions are integral to our goal of delivering the best patient care and experience possible. In your role, you will supervise front office workflow and assist lead staff with monitoring clinic work flow and operations issues, as well as make performance improvement recommendations. You should feel comfortable completing a variety of tasks, and should have high-level problem solving and critical thinking skills. Community Health Partners is affiliated with the Community Medical Centers' health system and a part of an extensive range of healthcare services to care for Central Valley families at every stage of life.

We know that our ability to provide the highest level of care begins with our incredible staff. Because of this, we provide unique benefits like free concierge services to run your errands while you work and well-being support through on-demand resources, as well as excellent retirement options and core benefits. Financial benefits are important too, and outside base compensation we provide relocation bonuses if you are moving to our wonderful community.


In this role, you will:

  • Perform high level clerical duties: advanced registration, grant program qualifications and complex medical insurance authorizations and billings.
  • Assist with clinic billing stats and work queues.
  • Assist with orientation of new staff and staff evaluations.
  • Answer incoming calls and assess each caller's urgency and priority and either provide information, take messages or forward to the appropriate party.
  • Create new medical record numbers, completes simple registration and insurance verification.
  • Receive referrals from other clinics, hospitals or outside facilities. Enters information as necessary into the computer and forwards it to the specialty or PCP clinic for approval.

    Your Career at Community - Opportunity. Challenge. Growth.


    Experience and Education Minimum Requirements:

    • High School Diploma, General Education Development (GED) or Completion of a CMC Approved Individualized Education Plan (IEP) Certificate required
    • 3 years of healthcare clerical/administrative support experience required


      • Experience as a Medical Office Assistant preferred

        Click to learn more about our awesome benefits offerings as well!

        Please note: Per the CDPH order, all healthcare workers are required to be vaccinated for COVID-19 or have an approved exemption and test regularly.

Keywords: Community Regional Medical Center (Fresno, Calif.), Fresno , Medical Office Assistant 3, Spine Center, Administration, Clerical , Fresno, California

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