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Medical Receptionist/Scheduler

Company: PrideStaff
Location: Fresno
Posted on: November 16, 2021

Job Description:

Schedule is M-F 8am-5pm. Pay range is between $15-$17 DOE

Responsibilities:

  • Managing large amounts of inbound and outbound calls in a timely manner
  • Identifying patients' needs, clarify information, research every issue and providing solutions
  • Build sustainable relationships and engage patients by taking the extra mile
  • Keep records of all conversations in our practice database in a comprehensible way
  • Obtains all necessary patient information by prior to scheduling appointment
  • Provides information about the practice to the patient by explaining procedures and answering questions.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
    Skills and Qualifications:
    • Verbal Communication
    • Phone Skills, Listening
    • Data Entry Skills
    • People Skills
    • Informing
    • Customer Focus
    • Customer Service
    • Attention to Detail
    • Professionalism
    • Multi-tasking
      Job Requirements:
      • Completion of high school or equivalent.
      • Previous experience in a customer support role
      • Strong phone and verbal communication skills along with active listening
      • Customer focus and adaptability to different personality types
      • Knowledge of insurance.
      • Knowledge of Nextech preferred but not a requirement

        Compensation / Pay Rate (Up to): $15-$17 DOE

Keywords: PrideStaff, Fresno , Medical Receptionist/Scheduler, Administration, Clerical , Fresno, California

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