Receptionist, SAMF Neurosurgery - Full Time 80

Company: Trinity Health
Location: Fresno
Posted on: February 14, 2020

Job Description:

Reporting to the Office Coordinator, Neurosurgery, this position is the first point of contact for SAMP patients and create the first impression of the medical office. This position is the first contact via telephone by prospective patients accessing SAMP providers. The Front Office Receptionist is an expert at providing excellent customer/patient services via phone and in person. This position is considered a crucial link between the patient and the care delivered by clinical and service staff. The incumbent must work collaboratively with all service staff in support of direct patient services, exhibiting flexibility, and embodying a can do attitude. The position exemplifies the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions1. High school diploma or equivalent is required.2. Minimum 2 years' prior experience as a Medical Front Office Receptionist is required.3. Current American Heart Association (AHA) Healthcare Provider CPR card is required.SKILLS: Exceptional verbal and written communications skills. Attention to Detail. Ability to multi-task and be flexible. Strong computer skills with experience and proficiency with medical systems. Familiar with general office business machines (e.g., fax, copiers, etc.) Knowledge of Medical Terminology. Strong multi-tasking, planning, organization and execution skills. Ability to work independently as well as within a team.

Keywords: Trinity Health, Fresno , Receptionist, SAMF Neurosurgery - Full Time 80, Administration, Clerical , Fresno, California