Chief Administrative Officer
Company: Fresno Building Healthy Communities
Posted on: January 27, 2023
Fresno Building Healthy Communities is a fair chance employer
anddoes not discriminate on the basis of race, color, religion,
origin, gender, national origin, age, marital status, military
service, disability or sexual orientation. Reasonable
accommodations may be provided upon request. All applicants
tentatively selected for this position will be required to pass a
background screening and may be required to submit to tests to
screen for drug and alcohol use prior to employment. Under the
general direction and supervision of the President & CEO and
serving as an integral member of the executive management team, the
Chief Administrative Officer (CAO) is responsible for managing
daily administrative operations and ensuring the smooth running of
business according to established policies and vision. The CAO will
oversee operationalizing new initiatives set forth by the President
& CEO and contributes to the expansion and achievement of the
organization's strategic goals. In addition to the strategic
components, the CAO is charged with developing, implementing, and
overseeing the administrative policies and procedures within Fresno
BHC. The CAO leads effective and streamlined administrative
systems, including financial, accounting, legal, information
technology (IT), human resources (HR), and physical infrastructure
to safeguard and augment the efficiency of the organization's
operations to facilitate accelerating development and long-term
This is an outstanding opportunity for an administrative executive
with operational experience and a proven track record of creative
problem-solving and change management to join a mission driven
organization. Fresno BHC is looking for an executive comfortable
rolling up their sleeves to advance day-to-day operations, as well
as contributing with high-level strategy and external exposure. The
ideal candidate will have led transformation efforts in the past
and have a healthy understanding of human resources and a
continuous quality improvement culture. 1. Advise the President &
CEO and other key members of the executive team on operational
planning, budgeting, and policy matters.
2. Serve as a liaison to the Board; effectively communicate and
present critical administrative matters at Board and audit
3. Contribute to the development of Fresno BHC's strategic goals
and objectives as well as the overall management of the
4. Develop and deliver progress reports, proposals, required
documentation, and presentations, as directed.
5. Ensure organizational legal and regulatory compliance. Assume
responsibility for timely reporting to regulatory agencies,
funders, and Board.
6. Coordinate and lead the annual audit process, liaise with
external auditors and the finance committee of the Board; assess
any changes necessary.
7. Remain up to date on nonprofit audit best practices and state
and federal law regarding nonprofit operations.
8. Update and implement all necessary business policies, practices,
9. Proactively evaluate potential problem areas and initiate action
to limit negative outcomes; use negotiation skills consistently to
resolve disputes without the need for escalation.
10. Maintain continuous lines of communication, keeping the
President & CEO informed of all critical issues.
11. Represent Fresno BHC externally as necessary.
12. Acts for President & CEO during their absence
13. Promote a culture of high performance and continuous quality
improvement that values learning and a commitment to quality in
accordance with set standards.
14. Directly manage the Operations staff - currently consisting of
a Director of Operations, Compliance Manager, IT Specialist, and
15. Ensure staff members receive timely and appropriate training
and development. Establish and manage a comprehensive training
program to educate employees regarding staff tools, policies, and
16. Establish and monitor staff performance and development goals,
assign accountabilities, set objectives, establish priorities,
conduct annual performance appraisals, and administer salary
17. Mentor and develop staff using a supportive and collaborative
18. Organize and coordinate inter- and intradepartmental
19. Collaborate with colleagues to implement policies and develop
20. Oversee resource allocation and budgeting.
21. Manage and increase the effectiveness and efficiency of Support
Services (HR, IT, Finance, etc.), through improvements in each
function as well as coordination and communication between vendors
22. Develop and administer Fresno BHC's human resources and
administration, enhancing professional development, compensation
and benefits, performance evaluation, training and recruiting.
23. Participate in assigned local, regional, and statewide
activities; travel as needed.
24. Maintain flexible hours as frequent meetings and project
activities occur outside normal office hours, on weekends, and in
25. Other duties as assigned. Requirements The CAO must be a
seasoned and mature individual who possesses excellent
interpersonal and organizational skills. They must be comfortable
working independently and as part of team, be detail oriented,
highly efficient leader with at least 5-10 years of professional
management experience, including a senior management leadership
role with Human Resources oversight. They will have experience
creating and driving the analytic framework for planning and
managing organizational change in a highly entrepreneurial
organization. The CAO must have broad knowledge of financial
analysis and reporting techniques and risk management planning.
Superior management skills and the ability to influence and engage
direct and indirect reports and peers. They must be able to meet
the responsibilities of the position, deadlines on a regular basis
and meet high-quality standards on all activities and
They must be a graduate from an accredited college or university
with a bachelor's degree in a related field. Must possess a valid
California Driver's License and verifiable automobile insurance and
have the use of a reasonably reliable automobile for use on the
job, ability to pass background checks including LiveScan
fingerprinting, and must be able to occasionally lift up to 40
pounds. Required Knowledge, Skills, and Abilities 1. Deep interest
in and commitment to the vision, mission, and work of Fresno
2. Knowledge of fiscal planning, budgeting, and reporting.
3. Excellent judgement and creative problem-solving skills
including negotiation and conflict resolution skills.
4. Strong mentoring, coaching experience to a team with diverse
levels of expertise.
5. Energetic, flexible, collaborative, and proactive; An
organizational leader who can positively and productively impact
both strategic and tactical administration initiatives.
6. Exceptional written, oral, interpersonal, and presentation
skills and the ability to effectively interface with senior
management, Fresno BHC's Board, and staff.
7. Proven skills to quickly evaluate complex issues and identify
multiple options for resolution.
8. Ability to translate financial concepts to - and effectively
collaborate with - programmatic and fundraising colleagues who do
not necessarily have finance backgrounds.
9. Knowledge of contract management and experience in
organizational effectiveness and operations management implementing
best practices, including legal, audit, compliance, budget, and
10. Knowledge of tax and other compliance implications of
11. Display a high degree of initiative, integrity, loyalty,
accountability, creativity, and good judgment; excellence in
professionalism with the ability to maintain strict
12. Ability to develop and maintain effective working relationships
with co-workers, partners, and people form diverse backgrounds and
13. Excellent organization and attention to detail; ability to
prepare timely, proper, clear, and concise comprehensive reports,
summaries, abstracts, correspondence, and other documentation.
14. Ability to balance leadership and management roles within a
15. Ability to understand and carry out oral and written
16. Expertise with and ability to operate modern office equipment
including computer hardware, software, copy machines, scanners,
multi-line phone systems, internet and web-based applications,
proficiency in Microsoft Office Suite, Adobe, QuickBooks, and
accounting systems and software.
17. Ability to speak, read, and write a second language is highly
preferred. Physical Demands Position requires sitting, standing,
walking, reaching, twisting, turning, kneeling, bending, stooping,
squatting, grasping, and making repetitive hand and finger movement
in the performance of daily duties. The need to lift, drag and push
files, paper and equipment weighing 40 or more pounds is also
required. Specific vision abilities required by this job include
close vision, distance vision, peripheral vision, depth perception,
and ability to adjust focus when reading correspondence,
statistical data and using a computer. The CAO may experience added
pressure from being exposed to difficult or controversial
situations. The position typically works indoors in an
air-conditioned office, with a mixture of natural, incandescent,
and florescent light. Typical noise levels are muted by acoustic
ceilings, carpets, and sound-deadening wall panels. Occasionally,
the position is called upon to work outside of the office at a
public meeting or event. Some of these occur indoors, while others
occur outside with exposure to weather and temperature extremes and
moderate noise levels. This position requires travel and the
ability to interact with others in both small and large group
settings. At times, this position may include periods of extended
physical activity, such as walking/standing and/or moving and
setting up equipment. The employee is frequently required to meet
multiple demands from several people.
NOTE: The above statements are intended to describe the general
nature and level of work being performed by the person assigned to
this job. They are not intended to be an exhaustive list of all
responsibilities, duties, and requirements, which may change from
time to time based on business needs. When appropriate, reasonable
accommodations may be made to enable individuals with disabilities
to perform essential functions of the job, so long as those
accommodations do not create an undue hardship for the company.
However, regular attendance and promptness are considered part of
each employee's essential job functions. NOTE: The above statements
are intended to describe the general nature and level of work being
performed by the person assigned to this job. They are not intended
to be an exhaustive list of all responsibilities, duties, and
requirements, which may change from time to time based on business
needs. When appropriate, reasonable accommodations may be made to
enable individuals with disabilities to perform essential functions
of the job, so long as those accommodations do not create an undue
hardship for the organization. However, regular attendance and
promptness are considered part of each employee's essential job
Keywords: Fresno Building Healthy Communities, Fresno , Chief Administrative Officer, Accounting, Auditing , Fresno, California
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