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Accounts Receivable / Insurance Follow-Up / Medical Collections Agent

Company: Sante Health
Location: Fresno
Posted on: January 15, 2022

Job Description:

Sante Health System is seeking out a compassionate, confident customer service extraordinaire in the Fresno, CA area to apply to join our team as a full-time Accounts Receivable / Insurance Follow-Up / Medical Collections Agent. If you have exceptional communication and customer service skills and are ready to work for a company that will value you, keep reading about this medical billing position!ABOUT SANTE HEALTH SYSTEMSante Health System is a Management Services Organization that serves multiple clients. "Sante" is the French word for health. Our name symbolizes our commitment to good health, progressive care, and leadership in our community.Sante is one of the largest healthcare claims and billing management companies in Central California. The strength of Sante is the extraordinary network of physicians, health plans, and other health service providers it offers the people of our valley. Sante coordinates with physicians, health plans, hospitals, and ancillary providers to ultimately benefit the patient in a managed care environment. Sante Health System provides numerous client services such as billing, claims processing, contracting, credentialing, finance, human resources, information services, marketing/communications, physician services, practice management, provider relations, quality improvement, and utilization management.Sante is celebrating its 25th year in service to the community. We deeply understand that we would not be successful in enhancing the quality of life of our patients without our incredible team. This is why we have created a work culture that is comprised of talented, driven, dedicated, innovative, and service-driven professionals. We provide competitive pay, excellent benefits including medical, dental, vision, and life insurance, 401k retirement plan, paid time off, and opportunities for advancement. Being part of our team is like being part of a big family. Join our team and make Sante Health System your home away from home.A DAY IN THE LIFE OF AN ACCOUNTS RECEIVABLE / INSURANCE FOLLOW-UP / MEDICAL COLLECTIONS AGENTEach day, you bring your confidence and compassion to help you guide patients through the medical billing process as you follow up on outstanding balances. You provide excellent customer service as you make patient phone calls, collect payments, answer questions, and set up payment plans. For accounts with credit balances, you prepare refunds as necessary. You also notify insurance companies to expedite payment of claims. However, your goals aren't just collections goals--you want to help patients improve their futures.Your organizational skills assist you as you update account information, patient addresses, and insurance billing information. If any concerns arise regarding unusual payments or claim processing, you are sure to quickly notify management. As an Accounts Receivable / Insurance Follow-Up / Medical Collections Agent, you thrive in our fast-paced and people-driven environment and get great satisfaction out of contributing to our continued success. Your hard work helps our doctors give our patients a second chance at life!QUALIFICATIONS

High school diploma or equivalentProfessional phone presenceUnderstanding of ICD-10, CPT, and HCPC codingWorking knowledge of Government, PPO, HMO, Workers' Compensation, Medicare, Medi-cal, and Private Pay billing and guidelinesMedical billing experience is preferred, but not required. Candidates should also have exceptional people and communication skills, be highly skilled in multi-tasking in a fast paced environment, a commitment to achieving a high level of accuracy and attention to detail, and a no-task-too-small approach to the work. Are you friendly but also able to present yourself professionally? Do you understand good phone etiquette? Is providing superior customer service important to you? Do you know how to effectively multitask and prioritize your time? Can you maintain confidentiality? If so, you may be the perfect Accounts Receivable/Insurance Follow-Up/Medical Collections Agent!ARE YOU READY TO JOIN OUR TEAM?If you are ready to put your customer service skills to the test and feel that you are right for this medical billing position, apply now with our initial quick, mobile-friendly application!

Keywords: Sante Health, Fresno , Accounts Receivable / Insurance Follow-Up / Medical Collections Agent, Accounting, Auditing , Fresno, California

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