Intuit Virtual Active Cpa Enrolled Agent Or Tax Attorney Seasonal Income in Fresno
Company: Intuit
Location: Fresno
Posted on: September 14, 2020
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Job Description:
Intuit Virtual Active Cpa Enrolled Agent Or Tax Attorney
Seasonal Income - IntuitOverviewIf you are a highly motivated
individual with an active unrestricted credential
(CPA/EA/Practicing Attorney) and excellent communication skills, we
need you to help our customers complete their taxes using Intuit
TurboTax products. You will advance our goal of Powering Prosperity
Around the World by providing expert guidance and explanations of
tax and technical terms to our customers. You will also play an
important role in our effort to enhance our brand by delighting our
customers and empowering them to prepare their taxes.What you'll
bringMust possess active unrestricted credential: EA (Enrolled
Agent), CPA (Certified Public Accountant), or Practicing Attorney
with strong tax preparation experience and extensive knowledge of
tax lawsMust possess or be able to obtain any related State
licenses, certificates, permits or bondsMust possess active PTIN
(Preparer Tax Identification Number)3 or more years of recent
experience preparing federal and state individual 1040 tax returns
for clients/customers, using commercial tax preparation software
Working knowledge of Circular 230Audit experience a plus (IRS and
state tax authorities)Proficient with technology; solid knowledge
of computer operations and software Must have (or be willing to
obtain) a dedicated hardwired internet connection Strong customer
service skills ability to interact with customers through video and
audio tools in a way that is professional, friendly and
reassuringExcellent verbal and written communication skillsAbility
to work in a fast-paced environment with minimal
supervisionCritical thinking, problem solving, research skills and
determinationBilingual (English/Spanish) communication skills
(written & spoken) a plusFor internal use: tstHow you will leadThis
is a seasonal, virtual, customer-facing role; you will be using our
state of the art video communication software (SmartLook) to
interact with customers Help TurboTax customers who are working on
their tax return with 1) Tax advice, including return preparation
and signature when required; 2) Product/software inquiries, and 3)
Tax calculationsCreate high quality customer interactions and
experiences that instill confidence using deep customer empathy,
and your deep knowledge and expertise in the field of tax
preparationUtilize and leverage government websites, professional
resources, and team expertise to seek out and deliver the right
answer to the customer using everyday languageApply defined
practices, procedures, and company policies to troubleshoot and
resolve tax advice and preparation customer inquiriesDocument
customer interactions
Keywords: Intuit, Fresno , Intuit Virtual Active Cpa Enrolled Agent Or Tax Attorney Seasonal Income in Fresno, Accounting, Auditing , Fresno, California
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