Field Technician
Company: Gee Heavy Machinery
Location: Clovis
Posted on: May 9, 2024
Job Description:
We are looking for a skilled and motivated individual to join
our team as a Field Technician. In this role, you become a member
of Operating Engineers Local 3, you also will be responsible for
providing on-site servicing, diagnostics, and repairs on Komatsu
heavy equipment. The ideal candidate will have a proven track
record of success in field service, excellent communication and
interpersonal skills, and a passion for safety. If you are a
self-starter who is driven to succeed, we want to hear from
you!
Why Join us?
- Highly competitive compensation.
- Union fringe benefits including Pension, Healthcare, PTO, paid
holidays and more.
- Employee discounts for personal auto purchases.
- Potential for significant career growth in a growing
business.
What you'll do...
- Troubleshoot, diagnose, and repair mechanical, electrical and
hydraulic failures of heavy equipment.
- Access Komatsu and other OEM websites to retrieve service
manuals and other documents.
- Drive a service truck to various locations.
- Perform factory updates as scheduled, following the
manufacturer's instructions and staying within recommended labor
time requirement guidelines.
- Keep an accurate record of time worked to guarantee that each
work order contains correct labor entries.
- Maintain daily service reports and equipment status
reports.
- Complete all necessary forms and accurately depict each step in
the repair process to expedite payment from the customer.
- Complete warranty information and store failed parts to ensure
maximum reimbursement from OEM for each warranty claim.
- Perform an FLRA (Field Level Risk Assessment) at each jobsite
and always remain vigilant of potential hazards.
- Communicate professionally and in a service-oriented manner,
both written and verbally, with customers, vendors, and
manufacturers.
- Actively participate in the meeting of department goals,
including customer loyalty.
- Contribute to accurate customer machine population in the
enterprise resource planning system (ERP).
- Contribute to accurate customer name and address information in
customer relationship management (CRM) system.
- Other duties as assigned.
What you'll need...
- 3+ years of successful hands-on experience with diesel engines,
hydraulics, and diagnostics.
- Valid driver's license and clean 3-year driving record.
- Experienced with the latest electronically controlled
machines.
- Must be able to fully comprehend hydraulic and electrical
schematics with a history of successful troubleshooting and
technical experience.
- Competence in using a laptop and relevant software
applications, such as Microsoft Outlook and Word; new hire will be
trained on dealer ERP.
- Associate degree or certification in Diesel Mechanics
preferred.
- High School diploma or equivalent required.
If you are ready to take your career to the next level, apply
today.
Starting Pay: $ 38.81 Associated topics: debug, h/w test engineer,
hardware test, prove, qa, schema, test, test engineer,
troubleshoot, verify
Keywords: Gee Heavy Machinery, Fresno , Field Technician, Professions , Clovis, California
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